company

Lead Installer/Foreman (Baltimore, MD)

email resumé to jobs@newenglandlab.com

Role

As a Lead Installer/Foreman, you will be responsible for receiving, preparing, delivering and installing laboratory furniture, cabinets, fume hoods and accessories to customers in the Mid-Atlantic Region.  In this role you will handle schedule coordination, trouble shooting and punch list creation in order to ensure a safe, organized and well managed job site.   This is a full-time, salary position and the typical hours are 6:30am to 3:30 pm, but are dependent on work load and scheduling as communicated by the Regional Operations Manager.

Duties & Responsibilities

• Follow New England Lab methods for installing laboratory cabinets, casework, and fume hoods on job sites
• Provide oversight and leadership to NEL installers and NEL sub-contractors on various job sites including delivery, staging, building of product, supervision of install team, and project completion
• Reviews installation drawings/job specs to ensure proper information is provided and is accurate
• Organize and schedule installation crews to meet project schedule
• Organize and schedule the flow of materials to a jobsite to meet project schedule
• Attend job site meetings
• Submit daily reports, time cards, tool box talks, pre-task planning and all other documentation as required for a safe and productive job site
• Use fork trucks, pallet jacks, and other equipment to safely handle,  load and unload material
• Verify the contents of deliveries against bill of lading and packing slips.  Check and note all damages or missing items
• Schedule, plan and communicate deliveries and shipments with Project Management and others
• Read and prepare work orders, packing slips and other paperwork as necessary per delivery, project or inventory needs
• Load/Unload material at job sites within the Mid-Atlantic Region
• Perform routine inspection of vehicle and supplies to ensure safety
• Provide outstanding customer service to clients, project managers, and other subcontractors on the job
• May be assigned to other job tasks such as performing service calls, assisting in scheduling and other duties as needed.

Qualifications

• 5+ years of Construction and/or Carpentry experience required
• Ability to read blueprints
• Ability to lead and direct the work of others
• Safe, clean driving record (Employment contingent on clean Background Check)
• Must be able to bend, lift, and carry 50+ pounds using proper lifting techniques
• Ability to communicate with customers in a professional and courteous way
• Dependable and organized
• Ability to prioritize and handle multiple projects at a time
• Basic computer skills required (MS Word & Excel)
• OSHA 10 required or OSHA 30 preferred

submit email inquiry to jobs@newenglandlab.com

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities and activities may change at any time with or without notice. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Lab Drafter (Durham, NC)

email resumé to jobs@newenglandlab.com

Opportunity

New England Lab is seeking a Lab Drafter for our Woburn, MA and Raleigh, NC office.  You will join a highly-skilled and experienced team.  Providing a team approach with a focus on detail, precision, and meeting deadlines in a positive can-do team atmosphere is essential for the success of every project and our business as a whole.  Proactive planning, coordination and communication are all essential to a successful project and building repeat clients. 

Role

The position of Lab Drafter is responsible for developing floor plans, elevations, sections and details of laboratory casework and furniture systems using AutoCAD 2D software.  You will work closely with estimators to determine customer’s requirements/scope of work and assist/work alongside project managers to ensure accurate drawings.  You will need to check product orders and proactively manage project schedules.   Also assist PM’s with changes and additions to drawings as needed. A Lab Drafter must be able to multi-task, prioritize and work within a fast pace, quick turn-around and deadline oriented environment.  The Lab Drafter plays a key role in each project and helps determine the overall success.  You will provide detail drawings for customer’s approval, fabrication and installation.  As an integral part of each project you are assigned to, you will be responsible for the following:
 

Duties & Responsibilities

• Prepare thorough floor plans, elevations, sections and details of cabinet, countertop and lab furniture system layouts for client approval and fabrication
• Work with an existing team to coordinate drawings and provide quality design work to client’s specifications
• Support project managers, estimating and sales department with submittals
• Interpret architectural specifications and drawings
• Work with various vendors in determining the correct product to be used on a project
• Document, organize and maintain project information
• Follow drafting schedule and adapt to changes promptly
• Monitor and respond to phone or email messages promptly
• Ensure project scope is being met in line with the estimated price
• Effectively communicate product or schedule concerns with other departments
   

Qualifications

• Technical Diploma or Associates degree required
• 2+ years of experience using AutoCAD (2007-2010)  to produce detailed shop drawings or architectural drawings. 
• Recognize issues and address
• Ability to communicate professionally via phone and email with internal and external clients
• Ability to multitask amidst local distractions
• Keen eye for detail and ability to visualize and understand 3-D dimensions
• Work in a team environment and receive feedback
• Experience with cabinetry or construction a plus

submit email inquiry to jobs@newenglandlab.com

 

Machine Operator/Benchman (Woburn, MA)

email resumé to jobs@newenglandlab.com

Role

We are looking for an experienced Machine Operator for our cabinet shop.  Our ideal candidate has experience in an automated shop with any or all of the following: CNC, finish, edge bander.  Candidates must have experience building commercial cabinetry in an automated wood and plastic laminate shop.   This is a full-time, hourly position with standard hours 7am to 3:30pm M-F reporting to the Production Manager.

Duties & Responsibilities

• General production work, specifically cabinet assembly. 
• Preparing, organizing and maintaining material, product and tools necessary for assembly. 
• Learning process, machine set-up and problem solving techniques. 
• Responsible for setting up work area for sanding and routing wood. 
• Responsible for reviewing drawings to ensure product, accessories and components are ready for assembly.
• May need to coordinate with finishing department to ensure smooth process and task completion.
• Maintaining consistent fast paced work flow to meet project deadlines.
• Able to check own work to achieve no defects

Requirements

• HS Diploma or Equivalent, Carpentry preferred.
• 5+ years of experience working with automated machinery and commercial cabinetry desired
• Experience with 32 mm dowel construction and quality control is necessary.
• Reliable transportation to/from work is required
• Dependable
• Ability to lift up to 50+  lbs with proper lifting techniques. 
• Employment is contingent on a clean background and drug screen

The worker will be subject to noise from automated machinery.  This position requires someone to cut, lift, and transport wood and other materials from floor to waist height on a regular basis.  This is a standing position and frequent movement around shop floor is required.  No travel is required for this position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

submit email inquiry to jobs@newenglandlab.com

Project Estimator (Woburn, MA)

email resumé to jobs@newenglandlab.com

Opportunity

New England Lab is seeking a Project Estimator for our Baltimore office.  You will join a highly-skilled and experienced team who will work with you from beginning to end.  Providing a team approach with a focus on detail, accuracy, and meeting deadlines is essential for the success of every bid and our business as a whole.  Proactive planning, coordination, and communication, are all essential to a clear scope, detailed bid and accurate estimate.  This full-time, salary position reports to the Director of Southern Project Operations and typical hours are 8am to 5pm M-F.
 

Role

The position of Project Estimator is responsible for providing a competitive on time bid, which meets the project scope and our client’s intent.   Document a complete clear scope with a detailed and accurate estimate of product, man hours and O&P.  Responsible for reading and interpreting architectural drawings and specifications, confirming project scope of work, writing RFIs, performing quantity take-offs, preparing estimate proposals and following up on bids as needed.  Will provide project and job cost turn over packages.  Assist and collaborate with sales and project managers to provide outstanding service.  Responsible for maintaining cost controls via relationships with various vendors. Research and negotiating with potential new vendors will be necessary at times.

Duties & Responsibilities

• Responsible for knowledge of product line, applications and industries
• Analyze drawings and specifications to ensure that the entire scope of work is understood and has been addressed
• Conduct unit and assembly take-offs from project plans
• Review architectural specifications and drawings and write timely RFI’s
• Document, organize and maintain project information
• Manage bid process to ensure bid is on time
• Maintain open lines of communication between internal departments such as PM and Drafting
• Clear understanding of award or road block
• Provide timely and complete bid information to PM’s for projects awarded
• Quality control bids before being sent
• Monitor and respond to phone or email messages promptly
  
   

Qualifications

• 3+  years’ experience with commercial construction estimating (Division 6, 11 or 12 preferred)
• 1+  years’ experience with cabinetry, lab or office furniture and  overall construction experience
• College Degree (Mathematics, Accounting, Engineering, Construction technology or related field a plus)
• Division 10 specialties experience a plus
• Ability to read construction documents with attention to detail and focus
• Possess strong computer and mathematical skills and perform accurate analysis within deadlines
• Dependable, driven and possess a strong work ethic
• Strong knowledge of Microsoft Excel
• Knowledge and experience with MS Office (Word, Outlook and Access)
• Knowledge of On Screen Takeoff preferred

submit email inquiry to jobs@newenglandlab.com
 

Account Representative (Baltimore, MD)

email resumé to jobs@newenglandlab.com

Opportunity

New England Lab is seeking an ambitious and focused Account Representative for sales of laboratory casework, tables, fume hoods and lab accessories.  You will join a highly skilled and experienced team who will support you from discovery through project completion.  Our Account Representatives need to be driven, self-motivated and have a win/win attitude; placing value on both internal and external customer service while working with personnel in our Baltimore, MD office.
 

Role

The position of Account Representative is responsible for the growth and cultivation of the Maryland and Delaware territories. You will manage overall revenue generation:  sales strategy, lead generation, closing sales and competitor analysis. This position will require travel within the territory on a daily basis or as needed.  An Account Representative excels at building strong relationships with key decision makers. Proactive planning, coordination and communication are essential to a sale, successful project and a repeat customer.  Must be able to articulate and communicate professionally through face to face, phone and electronic communication. This position reports to the Regional Sales Manager
 

Duties & Responsibilities

• Responsible for handling individual item sales inquiries via web or phone
• Develop relationships and increase sales with END USERS at each facility in our target markets
• Discover new opportunities through pre-established relationships learning of projects before they go out to bid/ for pricing
• Learn the key players at each facility from “c” level professionals to the maintenance staff/ facilities.  
• Oversee the entire sales process from meet and greet through installation for each project
• Qualify each opportunity by identifying and understanding the scope prior to bidding
• Work closely with estimating to be sure that all details are covered
• Develop a scope strategy
• Travel into the territory and work from the road 80% of the time
• Attend and work specific trade shows throughout the year
• Responsible for building and maintaining the data base for that territory
• Assist in servicing house accounts
• Responsible for knowledge of product line, applications and industries to provide customer recommendations
• Create, prepare and deliver sales proposals and presentations as needed
• Receive and handle customer concerns and discover appropriate solutions
• Provide reports/feedback/results of bids and projects
• Develop industry relationships by attending/hosting networking group(s)
• Report proposal win rate monthly to management
   

Qualifications

• 2+ years experience in capital equipment, scientific equipment, construction sales/estimating or lab furniture sales
• College degree in sales, marketing, business administration or relevant field
• Safe, clean driving record (Employment contingent on clean Background Check).
• Ability to understand spatial relationships/design
• Record of strong customer service skills
   

submit email inquiry to jobs@newenglandlab.com

Millwork Assistant Project Manager (Woburn, MA)

email resumé to jobs@newenglandlab.com

Opportunity

We are looking to add an Assistant Project Manager to our growing team in our established millwork production facility. The Assistant Project Manager will be responsible for the flow of information associated with scheduling, coordinating, organizing and communicating all aspects of commercial millwork projects. This position will also require some aspects of estimating. Proactively support Sr. Project Manager with all correspondence, project schedules, contracts, orders and installations. In this position, you will communicate with clients, General Contractors, and other departments on a regular basis. This is a full-time, salary position reporting to the Sr. Project Manager.

Duties & Responsibilities

The Assistant Project Manager will handle the following tasks on a daily and weekly basis:

• Update and maintain job list
• Review architectural drawings and contract documents in order to perform take offs and estimates for customer projects
• Prepare, send and track change orders
• Read and understand blueprints and shop drawings
• Communicate thoroughly with customers regarding RFI's and clarifications
• Ability to travel to job sites for field measurements, job site management and weekly jobsite meetings with clients
• Assist with purchasing by sourcing materials, subcontracts and vendor pricing
• Coordinate project documents for new projects
• Assist with submittal process
   

Qualifications

• Bachelor’s degree or equivalent from two-year College or Technical school.
• 1-3 years’ experience in the millwork or construction industry
• Intermediate to advanced knowledge of Microsoft Excel required
• Ability to read construction documents with attention to detail and focus
• Possess strong computer and mathematical skills and perform accurate analysis within deadlines
• Experience with AutoCAD, Mircrovellum software is a plus

submit email inquiry to jobs@newenglandlab.com

Sales Administrator (Woburn, MA)

email resumé to jobs@newenglandlab.com

Opportunity

New England Lab is seeking a Sales Administrator to support the sales team at its corporate and satellite offices.  You will join a team-focused, fast pace environment and will be integral in the daily operations of the sales and estimating departments.  Our Sales Administrator needs to be self-motivated and highly detailed; placing value on both internal and external customer service.  This is a full-time, salary position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m.  This position reports to the Client Sales Manager.

Role

The Sales Administrator plays a key role in our sales process and the overall success of the sales team.  You will provide support to the sales department and our customers.   Responsible for assisting sales personnel on the road and in satellite offices with communication, coordination (quotes, proposals), organization and necessary material(s) in order to accomplish their objectives and deadlines.  Responsible for maintaining the company database(s) for contacts, quotes, jobs, schedules and sales reports.  

Duties & Responsibilities
As the hub of a 10+ sales team you will be responsible for the following

• Responsible for learning about product line, applications, and industries that NEL serves
• Responsible for entering information, maintaining and updating contact, quote and project logs
• Weekly distribution and follow up of sales log action items
• Manage kickoff process: Source, prepare, assemble, check and distribute project kickoff paperwork
• Assist with cost estimating and delivering small proposals as needed
• Responsible for handling smaller sales inquiries via web, phone or catalog
• Update monthly sales forecast from project log for product vendors
• Coordination for quarterly sales meetings (schedule, reports, presentation, travel, etc.)
• Receive and handle customer concerns and discover appropriate solutions
• Coordinate prequalification and General Contractor database
• Research and book travel arrangements for sales personnel
• Responsible for the research of new customers (assisted by administrative assistant) and creation of intro letter.
• Answer incoming calls, qualify and direct to appropriate parties or take messages
• Assist marketing/estimating team as needed

Duties & Responsibilities

• 2-5 years’ experience in a sales/office support role
• HS Diploma required, College degree preferred
• Experience interacting/communicating with outside customers (calls, inquires, concerns)
• Enthusiastic and positive approach to service oriented tasks
• Dependable, driven, strong personal work ethic
• Excellent administrative skills-  organized and results driven
• Professional and clear communicator
• Knowledge and experience with MS Office (Word, Excel, Outlook, Access and PowerPoint) and Adobe Acrobat
• Personable, able to work through changes, concerns or issues
• Flexible team player understanding that success comes from a combined effort
• Ability to prioritize and handle multiple projects and have strong time management skills
• Adaptable, able to embrace change and enjoy a fast paced environment
• Customer focused

This is a stationary position involving constant operation of computers and other office machinery. Substantial repetitive motions of the wrists, hands, and/or fingers are required.  Occasional needs to move inside the office to access file cabinets, copiers, and other office machinery. 

submit email inquiry to jobs@newenglandlab.com

Client Solutions Team Lead (Woburn, MA)

email resumé to jobs@newenglandlab.com

Role

A Client Solutions member needs to be self-motivated and highly detailed, delivering excellent internal and external customer service.  In the position of Client Solutions Team Leader you will be responsible for responding by email, phone and website to customer inquiries, quotes and orders.  You will handle all NELD sales processing (managing inquiry, pricing, proposal, order entry, PO creation, scheduling and order follow up), ensuring customers are taken care of from beginning to end.  You will support the day to day operations by responding to technical product information, process clarification and individual employees questions.

Duties & Responsibilities
 

• Oversee daily workflow for dynamic, growing division which supports clients’ short lead time projects
• Help develop and implement processes, strategic planning including marketing efforts for current and future growth
• Collaborate with team members to achieve sales goals and ensure department goals align with company strategy
• Manage furnish and supply only sales (inquiry, estimating, product layouts/elevations, purchasing, project management, scheduling and delivery for Rapid Ship Division)
• Assist in servicing house accounts
• Responsible for knowledge of product line, applications and industries
• Able to make product recommendations and find alternative product solutions based on customer requirements
• Create and prepare sales proposals and project drawings as needed
• Represent NEL Direct within larger NEL projects
• Assist with research of new customers and project leads
• Conduct unit and assembly take-off of small to mid-size projects from project plans, drawings or sketches
• Maintain ecommerce site content and pricing
• Provide sales, layout and install drawings for potential customers utilizing SketchUp and Layout
• Coordinate invoices and payments with accounting and clients as needed
• Track and manage daily flow of inventory

Skills & Competencies

• 2-5 years’ experience in leadership, coordination or management of small team
• 2-5 years’ experience in an administrative, customer service or inside sales role
• BA/BS preferred
• Enthusiastic and positive approach to service oriented tasks
• Sketchup and/or CAD experience creating floorplans & elevations for furniture, casework or equipment.
• Able to problem solve and provide solutions to client questions, concerns or issues
• Driven, strong personal work ethic with an ability to spearhead new projects
• Able to effectively manage and prioritize information, schedules and personalities
• Knowledge and experience with MS Office (Word, Excel, Outlook, Access and PowerPoint) and Adobe Acrobat

This is a stationary position involving constant operation of computers and other office machinery. Substantial repetitive motions of the wrists, hands, and/or fingers are required.

submit email inquiry to jobs@newenglandlab.com

About the Community: 

Our team is devoted to creating laboratories that meet the needs of the scientific community.  Great leadership and talented team members are the heart and soul of our thriving environment. We focus on providing the best customer service possible and are committed to bringing our clients great results through integrity, dedication, and professionalism.

Benefits:

We offer growth opportunities for motivated professionals and a great compensation package including 401K, dental insurance, medical insurance, pre-tax accounts for health and dependent care, paid company holidays, and paid vacations.

Disclaimer:

Please note these job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for these job. Duties, responsibilities and activities may change at any time with or without notice. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.